Lilly has a crisis of faith when she discovers that the department store Santa is really JT.
Sabrina meets the real Santa Claus named 'Bob' and has to fill in for him when he is injured.
Mark treats an old lady who has been brutally raped. Carter's grandmother visits Carol's clinic. After he's touched by Benton, a blind man can see again!
Ross must decide whether to continue dating a girl he must travel two-and-a-half hours to see. Chandler sets Rachel up with a co-worker who misunderstands her intentions. Monica is being treated poorly by her new co-workers so she hires Joey just so she can fire him and show who's the boss. And Phoebe tries to write the perfect holiday song.
Kramer returns to work after his 12-year strike is settled; Jerry dates a woman whose appearance fluctuates; George gives holiday gifts in his co-workers' names to a fraudulent charity.
Max's search for fulfillment leads her and her friends to a New Age retreat, where Khadijah reconnects with Scooter.
Dick decides to "rehabilitate" one of Officer Don's prisoners, so he pays his fine and takes him home; Mary decides to give away the dog Dick gave her.
On a stormy battlefield, Caska, Griffith's second in command, is wounded while fighting the leader of an enemy army. Guts runs to her rescue but when she passes out at the edge of a cliff, he cannot catch her in time and they both fall into the river below.
The investigation into the death of a man who initially appears to be the victim of a mugging victim reveals him to be a Middle Eastern physician who performs genital mutilations on young girls.
Fran and Niles fight over who gets to ask Mr. Sheffield for the weekend off. Fran wins, and Niles accuses her of seducing Mr. Sheffield to get what she wants. He decides to get back at her and allies with C.C. against Fran. Finally, Niles and Fran forgive each other, and he suggests Fran takes Mr. Sheffield with her to the Fine Family Reunion at the Niagara Falls, the perfect place for him to propose and a solution that will give them both the weekend off. Unfortunately, Fran doesn't listen Mr. Sheffield's proposal. He slips and falls, with no recollection of what happened.
Winfred-Louder holds a desk-decorating contest for the employees, with the winner receiving two tickets to the Bahamas. Drew creates an entirely edible cubicle and Kate dances on top of her desk. Mr. Wick calls them co-winners and gives them each a ticket. Drew is worried about being alone with Kate because of his feelings for her in the past. Lewis accidentally spills the beans about Drew's fears, which leads an enraged Oswald to stow away on a courier flight to the Bahamas in order to confront Drew.
Dharma's free spirit and maternal instincts are challenged when Greg's rebellious teenage niece Jennifer visits for the holidays and soon abuses her newfound friendship with her aunt. When Dharma and Jane take her along on a wacky shopping trip pretending to be monolingual German tourists, they are upset to discover that she has used them as a cover for actual shoplifting. Later when Dharma discovers that Jennifer has invited a boyfriend over unannounced, she lowers the disciplinary boom—and Jennifer runs away.
Mike struggles to make the children of New York believe again after the Mayor tells them that there is no Santa.
Ellen and Laurie hit a crossroads on their one-month anniversary after Laurie misinterprets Ellen's offer to move in.
Hal's chauvinistic boss submits a sexy photo of her for the company's pinup calendar.
South Park Elementary is on stage rehearsing for the schools play. Kyle begins to sing a song about Mr. Hankey, the Christmas Poo. Of course, no one has any idea what the heck he's singing about. Kyle explains that Mr. Hankey comes every year to all the good boys and girls who have a lot of fiber in their diet. Everyone thinks he's insane and he gets sent to a mental institute.
Stardate: 51449.2. Neelix is killed during an away mission, but Seven of Nine is able to revive him using Borg technology, leading him into a crisis of faith regarding the afterlife.
Kelly considers filing sexual harassment charges against Monahan, but does not want to interfere with a fundraiser for the clinic. Monahan makes a pass at her during the event; Kelly talks with a supervisor, who warns that reporting him could cause future employers to label her a troublemaker. Brandon goes to Emma's apartment to pick up a column, and has sex with her. Wracked with guilt, he goes overboard trying to prove himself to Kelly. After Ben's parents reject his Christmas peace offering, he tells David that he plans to move in with an aunt and uncle. David realizes that he is lying and returns to stop him from slashing his wrists. He takes Ben back to the Walsh house, where Valerie convinces him not to give up on life. Ben's parents ask him to come home, and his father vows to try his best to accept him. Val and David realize how much they mean to each other. Noah upsets Donna by pushing her away during the holidays. Steve and a Santa-suit clad Nat help restore Zach's Christmas